Job Description
A reputable organization is seeking a professional and customer-focused Senior Customer Service Executive to deliver exceptional customer support, handle escalated customer concerns, and maintain high service standards. The ideal candidate will possess strong communication skills, problem-solving abilities, and a commitment to customer satisfaction.
Responsibilities
• Handle customer inquiries and resolve escalated issues.
• Deliver exceptional customer service and support.
• Maintain accurate customer records and documentation.
• Coordinate with internal teams to resolve customer requests.
• Support service quality and customer satisfaction initiatives.
• Deliver exceptional customer service and support.
• Maintain accurate customer records and documentation.
• Coordinate with internal teams to resolve customer requests.
• Support service quality and customer satisfaction initiatives.
Skills & Qualifications
Experience Required
1–2 years
Required Skills
Communication Skills
Customer Handling
Customer Relationship Management
Customer Support
MS Excel
MS Word
Problem Solving
Time Management
Languages
Arabic
Education
Higher Secondary / 12th / Intermediate
Bachelor's Degree (Undergraduate)
Benefits
Visa
Health insurance