Job Description
We are seeking a professional and customer-focused Hotel Receptionist to manage front desk operations and deliver exceptional guest experiences. The ideal candidate should possess excellent communication and organizational skills with experience in hotel reservations, guest services, and administrative support. The role requires maintaining a welcoming environment and ensuring smooth day-to-day front office operations
Responsibilities
• Welcome guests and manage check-in and check-out procedures.
• Handle reservations, inquiries, and guest requests.
• Maintain accurate guest records and billing information.
• Coordinate with housekeeping and other departments.
• Resolve guest concerns and ensure customer satisfaction.
• Handle reservations, inquiries, and guest requests.
• Maintain accurate guest records and billing information.
• Coordinate with housekeeping and other departments.
• Resolve guest concerns and ensure customer satisfaction.
Skills & Qualifications
Experience Required
3–6 years
Required Skills
Communication & Interpersonal Skills
Customer Service Excellence
Front Office Management
Problem Solving & Organization
Reservation Management Systems
Languages
English
Education
Diploma
Bachelor's Degree (Undergraduate)
Benefits
House Rent Allowance (HRA)
Visa
Medical Allowance (MA)
Food provided