Job Description
We are seeking an experienced Front Office Manager to oversee front desk operations, guest relations, reservations, and reception staff. The successful candidate will ensure exceptional guest experiences and efficient hotel operations
Responsibilities
• Manage daily front office operations and reception activities.
• Supervise front desk staff and guest service associates.
• Handle guest inquiries, complaints, and special requests.
• Monitor reservations, room allocation, and occupancy levels.
• Prepare operational reports and ensure service quality standards.
• Supervise front desk staff and guest service associates.
• Handle guest inquiries, complaints, and special requests.
• Monitor reservations, room allocation, and occupancy levels.
• Prepare operational reports and ensure service quality standards.
Skills & Qualifications
Experience Required
3–5 years
Required Skills
Communication & Problem-Solving Skills
Front Office Operations Management
Guest Relations & Customer Service
Reservation Management Systems
Team Leadership & Staff Supervision
Languages
English
Education
Diploma
Bachelor's Degree (Undergraduate)
Benefits
House Rent Allowance (HRA)
Food provided