Job Description
Front Desk Executive
Job Title: Front Desk Executive
Location: Kochi
Salary: ₹18,000 – ₹25,000 per month (Depending on experience and qualifications)
Job Summary
We are looking for a professional and customer-focused Front Desk Executive to manage front office operations and ensure a pleasant experience for guests and visitors. The ideal candidate should possess excellent communication skills, a positive attitude, and the ability to handle front desk responsibilities efficiently
Requirements
Degree, Diploma, or Certification in Hotel Management, Hospitality, or a related field.
Minimum 1–3 years of experience in Front Office, Reception, or Customer Service roles.
Excellent communication and interpersonal skills.
Proficiency in MS Office and hotel management software is an advantage.
Strong customer service and problem-solving abilities.
Professional appearance and positive attitude.
Ability to work flexible shifts, including weekends and holidays.
Benefits
Competitive salary package.
Career growth opportunities within the hospitality industry.
Accommodation and meals as per company policy (if applicable).
Professional and supportive work environment.
Experience Required: 1–3 Years
Qualification: Degree/Diploma in Hotel Management, Hospitality, or related field
Location: Kochi
Salary: ₹18,000 – ₹25,000 per month
Job Title: Front Desk Executive
Location: Kochi
Salary: ₹18,000 – ₹25,000 per month (Depending on experience and qualifications)
Job Summary
We are looking for a professional and customer-focused Front Desk Executive to manage front office operations and ensure a pleasant experience for guests and visitors. The ideal candidate should possess excellent communication skills, a positive attitude, and the ability to handle front desk responsibilities efficiently
Requirements
Degree, Diploma, or Certification in Hotel Management, Hospitality, or a related field.
Minimum 1–3 years of experience in Front Office, Reception, or Customer Service roles.
Excellent communication and interpersonal skills.
Proficiency in MS Office and hotel management software is an advantage.
Strong customer service and problem-solving abilities.
Professional appearance and positive attitude.
Ability to work flexible shifts, including weekends and holidays.
Benefits
Competitive salary package.
Career growth opportunities within the hospitality industry.
Accommodation and meals as per company policy (if applicable).
Professional and supportive work environment.
Experience Required: 1–3 Years
Qualification: Degree/Diploma in Hotel Management, Hospitality, or related field
Location: Kochi
Salary: ₹18,000 – ₹25,000 per month
Responsibilities
• Welcome and assist guests, visitors, and clients in a professional manner.
• Handle check-in and check-out procedures efficiently.
• Manage room reservations, bookings, and guest inquiries.
• Answer phone calls, emails, and direct inquiries to the appropriate departments.
• Maintain accurate guest records and update reservation systems.
• Coordinate with housekeeping and other departments to ensure smooth operations.
• Handle guest concerns and provide timely resolutions.
• Process payments, invoices, and billing-related activities.
• Ensure the reception area is clean, organized, and presentable at all times.
• Follow company policies and maintain high standards of customer service.
• Handle check-in and check-out procedures efficiently.
• Manage room reservations, bookings, and guest inquiries.
• Answer phone calls, emails, and direct inquiries to the appropriate departments.
• Maintain accurate guest records and update reservation systems.
• Coordinate with housekeeping and other departments to ensure smooth operations.
• Handle guest concerns and provide timely resolutions.
• Process payments, invoices, and billing-related activities.
• Ensure the reception area is clean, organized, and presentable at all times.
• Follow company policies and maintain high standards of customer service.
Skills & Qualifications
Experience Required
1–3 years
Languages
English
Malayalam
Education
Higher Secondary / 12th / Intermediate
Diploma
Bachelor's Degree (Undergraduate)
BBA in Business Management
Licenses
Light Motor Vehicle
Preferred
Benefits
Cell phone reimbursement
Internet reimbursement
Paid sick time