Job Description
A reputable organization is seeking an experienced and customer-focused Customer Service Representative to provide exceptional support and maintain high levels of customer satisfaction. The ideal candidate should be bilingual in Arabic and English, possess strong communication skills, and have experience handling customer inquiries professionally
Responsibilities
• Handle customer inquiries via phone, email, and other channels.
• Resolve customer complaints and escalate issues when necessary.
• Maintain customer records and update databases.
• Follow up on customer requests and service issues.
• Coordinate with internal departments to ensure timely resolutions.
• Resolve customer complaints and escalate issues when necessary.
• Maintain customer records and update databases.
• Follow up on customer requests and service issues.
• Coordinate with internal departments to ensure timely resolutions.
Skills & Qualifications
Experience Required
Not specified
Required Skills
Communication Skills
Customer Handling
Customer Relationship Management
MS Excel
MS Word
Problem Solving
Professional Etiquette
Languages
Arabic
English
Education
Higher Secondary / 12th / Intermediate
Bachelor's Degree (Undergraduate)
Benefits
Visa
1 Month Annual Leave
Medical Allowance (MA)