Customer Service Representative
DOHA
•
Posted 1 month ago
Salary Range
QAR3,500 - QAR6,000 / month
Experience
Not specified
Education
Higher Secondary / 12th / Intermediate
Work Mode
On-Site
Role Overview & Description
A reputable organization is seeking an experienced and customer-focused Customer Service Representative to provide exceptional support and maintain high levels of customer satisfaction. The ideal candidate should be bilingual in Arabic and English, possess strong communication skills, and have experience handling customer inquiries professionally
Key Requirements & Responsibilities
• Handle customer inquiries via phone, email, and other channels.
• Resolve customer complaints and escalate issues when necessary.
• Maintain customer records and update databases.
• Follow up on customer requests and service issues.
• Coordinate with internal departments to ensure timely resolutions.
Required Skills & Expertise
Customer Relationship Management
Customer Handling
Communication Skills
Professional Etiquette
Problem Solving
MS Word
MS Excel
Education & Study Field
Higher Secondary / 12th / Intermediate
Bachelor's Degree (Undergraduate)
Experience Required
Not specified
Languages Required
English
Arabic
Perks & Benefits
- Medical Allowance (MA)
- Visa
- 1 Month Annual Leave
Job Snapshot
- Job Code #JOB-2984
- Category Customer Service
- Employment Full-Time
- Work Mode On-Site
- Shift Type Day Shift
- Deadline Aug 23, 2026
- Country Qatar
- State / Province Doha