Job Description
The Concierge / Lifestyle Concierge Supervisor is responsible for managing guest services and delivering personalized experiences, including travel arrangements, bookings, and local recommendations. The role ensures high guest satisfaction and smooth concierge operations in a luxury hotel or resort environment.
Responsibilities
• Supervise daily concierge desk operations
• Provide personalized recommendations (backwaters, beach activities)
• Coordinate with internal departments for seamless service
• Maintain relationships with local vendors (houseboats, tour operators)
• Provide personalized recommendations (backwaters, beach activities)
• Coordinate with internal departments for seamless service
• Maintain relationships with local vendors (houseboats, tour operators)
Skills & Qualifications
Experience Required
Fresher / No experience
Required Skills
Knowledge of Alappuzha tourism and backwater activities
Leadership and team management
Problem-solving ability
Languages
English
Education
Diploma
Degree (Undergraduate)
Benefits
House Rent Allowance (HRA)
Special Allowance (SA)
Food provided