Job Description
The Concierge / Lifestyle Concierge Supervisor is responsible for managing guest services and delivering personalized experiences, including travel arrangements, bookings, and local recommendations. The role ensures high guest satisfaction and smooth concierge operations in a luxury hotel or resort environment.
Responsibilities
• Supervise daily concierge desk operations
• Handle guest bookings (houseboats, transport, sightseeing, dining)
• Manage VIP guest services and special arrangements
• Handle guest bookings (houseboats, transport, sightseeing, dining)
• Manage VIP guest services and special arrangements
Skills & Qualifications
Experience Required
Fresher / No experience
Required Skills
Knowledge of Alappuzha tourism and backwater activities
Problem-solving ability
Languages
English
Education
Diploma
Degree (Undergraduate)
Benefits
House Rent Allowance (HRA)
Health insurance
Paid sick time
Paid time off
Food provided