Job Description
The Concierge / Lifestyle Concierge Supervisor is responsible for managing concierge operations and delivering personalized guest experiences, including bookings, travel arrangements, and local recommendations. The role ensures high standards of service, efficient VIP handling, and seamless coordination across departments in a luxury hotel environment.
Responsibilities
• Supervise concierge desk operations
• Manage guest bookings (transport, tours, dining, activities)
• Provide customized recommendations for Shimla attractions
• Manage guest bookings (transport, tours, dining, activities)
• Provide customized recommendations for Shimla attractions
Skills & Qualifications
Experience Required
3 years
Required Skills
Leadership and team management
Problem-solving ability
Strong knowledge of Shimla tourist locations
Languages
English
Education
Diploma
Degree (Undergraduate)
Benefits
House Rent Allowance (HRA)
Health insurance
Paid sick time
Work from home