Job Description
We are seeking an experienced Guest Relations Manager to ensure exceptional guest experience and handle customer service operations. The ideal candidate will manage guest relations activities, resolve issues, and maintain high hospitality standards
Responsibilities
• Oversee guest relations and front office guest experience
• Handle guest complaints, requests, and feedback professionally
• Ensure smooth check-in and check-out experiences
• Coordinate with housekeeping, F&B, and operations teams
• Implement service quality standards and hospitality protocols
• Ensure high levels of guest satisfaction and retention
• Handle guest complaints, requests, and feedback professionally
• Ensure smooth check-in and check-out experiences
• Coordinate with housekeeping, F&B, and operations teams
• Implement service quality standards and hospitality protocols
• Ensure high levels of guest satisfaction and retention
Skills & Qualifications
Experience Required
3–6 years
Required Skills
Customer-focused and professional personality
Decision Making
Excellent problem-solving and conflict-handling abilities
Strong communication and interpersonal skills
Languages
Arabic
English
Hindi
Education
Degree (Undergraduate)
Licenses
Light Motor Vehicle
Required
Benefits
House Rent Allowance (HRA)
Visa
Ticket
Medical Allowance (MA)
Food provided
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Job Overview
Job ID
#593
Posted
Apr 23, 2026
Deadline
May 30, 2026
Job Openings
2 openings
Job Type
Full-Time | On-Site | Day Shift
Experience
3–6 years
Age Limit
Not specified
Preferred Gender
Male
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