Job Description
We are seeking an CRM Executive to responsible for managing customer relationships, handling inquiries, and ensuring a positive customer experience. The role involves maintaining customer data, follow-ups, and supporting sales and service teams. The executive works to improve customer satisfaction and retention. Additionally, the position focuses on effective communication and customer engagement
Responsibilities
• Manage customer database and records
• Handle customer inquiries and follow-ups
• Support sales and service teams with customer coordination
• Maintain CRM systems and update data regularly
• Resolve customer issues and escalate when required
• Generate reports on customer interactions and feedback
• Handle customer inquiries and follow-ups
• Support sales and service teams with customer coordination
• Maintain CRM systems and update data regularly
• Resolve customer issues and escalate when required
• Generate reports on customer interactions and feedback
Skills & Qualifications
Experience Required
1–3 years
Required Skills
Customer relationship management skills
Data management and CRM software knowledge
Organizational and multitasking ability
Problem-solving and conflict resolution
Strong communication and interpersonal skills
Languages
English
Education
Degree (Undergraduate)
Benefits
House Rent Allowance (HRA)
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Job Overview
Job ID
#1165
Posted
Apr 28, 2026
Deadline
May 30, 2026
Job Openings
1 opening
Job Type
Full-Time | On-Site | Day Shift
Experience
1–3 years
Age Limit
Not specified
Preferred Gender
Male
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