Job Description
We are seeking a proactive CRM Executive to manage customer relationships and ensure high levels of customer satisfaction. The role involves handling customer queries, follow-ups, feedback management, and supporting sales/service teams
Responsibilities
• Manage and maintain customer database in CRM system
• Handle customer inquiries, complaints, and escalations
• Follow up with customers for feedback and service satisfaction
• Maintain records of customer interactions and reports
• Ensure timely communication with customers
• Handle customer inquiries, complaints, and escalations
• Follow up with customers for feedback and service satisfaction
• Maintain records of customer interactions and reports
• Ensure timely communication with customers
Skills & Qualifications
Experience Required
1–4 years
Required Skills
Basic CRM/software knowledge
Customer handling and problem-solving ability
Good follow-up and coordination skills
Patience and professionalism
Strong communication and interpersonal skills
Languages
English
Education
Degree (Undergraduate)
Benefits
House Rent Allowance (HRA)
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Job Overview
Job ID
#899
Posted
Apr 25, 2026
Deadline
May 30, 2026
Job Openings
1 opening
Job Type
Full-Time | On-Site | Day Shift
Experience
1–4 years
Age Limit
Not specified
Preferred Gender
Male
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