General Manager
Munnar
•
Posted 6 months ago
Salary Range
₹500,000 - ₹800,000 / month
Experience
10 years
Education
Bachelor's Degree (Undergraduate)
Work Mode
On-Site
Role Overview & Description
The General Manager (GM) is responsible for the overall leadership, strategic direction, and operational excellence of the hotel. This role owns the Profit & Loss (P&L), ensures exceptional guest satisfaction, maintains brand standards, and manages relationships with ownership and stakeholders. The GM drives financial performance while upholding the service standards expected of a luxury (5-star) property.
Key Requirements & Responsibilities
• Lead overall hotel operations ensuring seamless service delivery across all departments
• Own and drive P&L performance, budgeting, and revenue optimization
• Ensure exceptional guest satisfaction and uphold 5-star luxury service standards
• Build, lead, and develop a high-performing management team
Required Skills & Expertise
Excellent financial acumen (P&L, budgeting, forecasting)
Outstanding communication and interpersonal skills
Deep understanding of luxury hospitality standards and guest experience
Strategic thinking with strong problem-solving and decision-making ability
Education & Study Field
Bachelor's Degree (Undergraduate)
Master's Degree (Postgraduate)
Experience Required
10 years
Languages Required
Hindi
English
Malayalam
Perks & Benefits
- House Rent Allowance (HRA)
Job Snapshot
- Job Code #JOB-178
- Category Management
- Employment Full-Time
- Work Mode On-Site
- Shift Type Day Shift
- Deadline May 28, 2026
- Country India
- State / Province Kerala