Front Office Manager
Kodaikanal
•
Posted 6 months ago
Salary Range
₹80,000 - ₹150,000 / month
Experience
5–10 years
Education
Bachelor's Degree (Undergraduate)
Work Mode
On-Site
Role Overview & Description
The Front Office Manager is responsible for managing the front desk, concierge, bell desk, and guest relations to ensure seamless guest experiences. This role ensures smooth check-in/check-out processes, maintains luxury service standards, and leads the front office team to deliver exceptional hospitality.
Key Requirements & Responsibilities
• Oversee front office operations including reception, concierge, and bell desk
• Ensure smooth check-in/check-out and reservation handling
• Manage guest relations, VIP arrivals, and handle complaints effectively
• Supervise and train front office staff to maintain 5-star service standards
Required Skills & Expertise
Excellent guest handling and problem-solving ability
Leadership and team management skills
Knowledge of front office systems (PMS)
Attention to detail and service excellence mindset
Education & Study Field
Bachelor's Degree (Undergraduate)
Experience Required
5–10 years
Languages Required
English
Perks & Benefits
- Health insurance
- Life insurance
- House Rent Allowance (HRA)
Job Snapshot
- Job Code #JOB-194
- Category Management
- Employment Full-Time
- Work Mode On-Site
- Shift Type Day Shift
- Deadline May 31, 2026
- Country India
- State / Province Tamil Nadu