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Other Contract On-Site 1 Opening Male

Customer Service Executive

Ajman City • Posted 5 months ago
Salary Range
AED2,500 - AED4,500 / month
Experience
1–4 years
Education
Diploma
Work Mode
On-Site

Role Overview & Description

We are hiring a Customer Service Executive to handle customer inquiries, resolve complaints, and provide excellent support across phone, email, and in-person channels. The role involves ensuring customer satisfaction, maintaining service quality standards, and supporting sales or operations teams when required

Key Requirements & Responsibilities

• Handle customer inquiries via phone, email, or chat • Resolve complaints and provide accurate information to customers • Maintain customer records and update CRM systems • Coordinate with internal departments to resolve service issues • Ensure high levels of customer satisfaction and service quality

Required Skills & Expertise

Strong communication and problem-solving skills Customer handling and conflict resolution ability Basic computer and CRM knowledge Patience and professionalism in dealing with customers Time management and multitasking skills

Education & Study Field

Diploma Bachelor's Degree (Undergraduate)

Experience Required

1–4 years

Languages Required

English

Perks & Benefits

  • Food provided
  • House Rent Allowance (HRA)
  • Medical Allowance (MA)
  • Visa
  • Ticket
  • 1 Month Annual Leave

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Job Snapshot

  • Job Code #JOB-1437
  • Category Other
  • Employment Contract
  • Work Mode On-Site
  • Shift Type Day Shift
  • Deadline Jun 30, 2026
  • Country United Arab Emirates
  • State / Province Ajman